Kelowna’s Gospel Mission (KGM) is a faith-based, non-profit organization dedicated to restoring hope and dignity to those in need. Guided by compassion and a servant’s heart, we provide essential services like emergency shelters, outreach programs, a dental clinic, a vibrant thrift store, and transitional housing. By ministering to the whole person—spirit, soul, and body—we create a community rooted in faith and love. Discover more about our mission and impact at www.kelownagospelmission.ca

As a Resident Support Worker/Custodian (RSW-C) at KGM, you oversee frontline activities, ensuring a secure environment for individuals experiencing homelessness. From assisting clients with basic needs to supporting their transition, you play a vital role in upholding our core values of respect and dignity. Your contributions have a profound impact on the lives of those we serve, embodying the essence of our organization's mission and values.

Bay Ave operates an Overdose Prevention Site with supervised consumption.

Key Responsibilities

- Facilitate shelter activities that promote well-being and community engagement;




- Ensure the cleanliness and maintenance of the shelter, adhering to health and safety standards;
- De-escalate conflicts and ensure the safety of all residents;
- Provide compassionate support to residents and maintain accurate client records;
- Assist with general housekeeping duties and managing residents’ belongings.

Position Requirements

- Minimum of 3-months experience in social work or related field;
- Completion of High School Diploma as a minimum;
- Bachelor’s degree in a relevant field preferred;
- Proficient in Microsoft Office Suite, including Word, Excel, Teams, and other relevant platforms;
- Exceptional interpersonal skills, encompassing active listening, conflict resolution, and negotiation, to build strong relationships within the team and with external partners;
- This position is dependent on a Criminal Records Check (Vulnerable Sector).

This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!

📌 Resident Support Worker/Custodian overnight (Kelowna)
🏢 Kelowna Gospel Mission Society
📍 Kelowna