Outclass - Retail & Digital Content Associate

Location: 343 Roncesvalles Ave Employment Type: [Full-time / Part-time]

About Outclass

Outclass is a Canadian menswear brand in operation since 2010. True to the name, we design for the outdoor class: those who value quality, style and adventure.

The Role

Outclass is looking for a Retail & Digital Content Associate, someone who can run the floor with confidence and independence, and who also brings creative skills that help the brand show up well online. You'll split your time between in-person retail (opening/closing, styling, selling, customer service) and content creation (photography, video, social media, graphic design). This is a great fit for someone who wants a retail job that actually uses and grows their creative skill set, with the potential of a full-time creative role pending on performance.

Key Responsibilities

Retail Operations & Store Management

- Independently open and close the store, including cash handling, security procedures, and daily checklists
- Maintain visual merchandising standards, restocking, styling displays, and keeping the floor in tip-top shape
- Monitor inventory and flag restock or reorder needs
- E-commerce packing and shipping

Customer Experience & Sales

- Deliver confident, warm, in-person customer service that reflects the Outclass brand
- Engage customers on the floor, build relationships, and drive sales through styling advice and product knowledge
- Handle transactions, returns, and customer questions professionally

Content & Digital Marketing

- Shoot and style product and lifestyle photography for use in-store and online




- Assist with or lead photoshoots, including basic lighting, styling, and set-up
- Create and edit short-form video content (Reels, TikToks, behind-the-scenes)
- Manage or contribute to social media posting, captions, and community engagement
- Design graphics for social posts, email, or in-store signage
- Support digital advertising efforts (organic content, campaign assets, basic ad copy)
- E-newsletter copywriting and delivery

Required Qualifications
- Prior retail, sales, or customer-facing experience
- Comfortable working independently and taking ownership of opening/closing procedures
- Strong communication and interpersonal skills
- Reliable, punctual, and able to work [weekends/evenings/flexible hours as needed]

Skills That Are a Big Plus
- Photography (product or lifestyle)
- Video editing (CapCut, Premiere, or similar)
- Social media management (Instagram, TikTok)
- Graphic design (Canva, Adobe Suite)
- Visual merchandising / styling
- Basic digital advertising or campaign experience
- Meta and Google ads knowledge

You don't need to be an expert in all of these — even one or two strong areas, plus a willingness to learn the rest, is exactly what we're looking for.

What Outclass Offers

- 19-23 per hour
- Employee clothing allowance and discount, commission, growth path
- A creative environment where your skills outside of "just retail" are valued and used

To Apply: email your resume to [email protected] and feel free to include your portfolio/social handle. Pay: $19.00-$23.00 per hour

Expected hours: No more than 20.0 per week

Benefits

- Adaptable schedule

Work Location: In person

📌 Retail & Digital Content Associate (Toronto)
🏢 Outclass Attire
📍 Toronto