Position: CRM Operations Specialist

Type: Contract

Compensation: $28 - $92/hour

Location: Remote

Commitment: 10-40 hrs/week

Role Responsibilities

- Evaluate AI-generated output on CRM workflows, sales processes, and automation logic for accuracy and alignment with real-world business practices.
- Review, analyze, and annotate CRM data, records, and user interactions to advance AI training objectives.
- Apply written guidelines and rubrics consistently when rating or ranking model responses, and flag cases beyond current guidelines.
- Contribute representative examples, scenarios, and feedback grounded in best practices for CRM operations and sales enablement.
- Document current sales operations practices, noting pain points and opportunities for meaningful process improvement.
- Deliver clear, actionable written feedback to project stakeholders and model development teams.

Requirements

- Have strong relevant experience in CRM and sales operations.
- Proven expertise with Salesforce or HubSpot depth in one is sufficient,



and comparable CRM experience is acceptable.
- Proficiency with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or ClickFunnels is highly valued.
- Demonstrated ability to optimize sales processes, implement automations, and maintain CRM data integrity.
- Strong analytical skills and attention to detail in complex business workflows, including process mapping.
- Prior paid human data work supporting AI (annotation, labeling, RLHF, AI response/model evaluation, or rubric-based grading) this is a firm project requirement.
- Experience as a software or QA engineer working on CRM integrations, automation, data migrations, or testing CRM logic is a plus but not essential.
- Solid written and verbal English (B2 level or above).

Application Process

- Easy Apply on LinkedIn
- Check email for next steps
- Participate in resume evaluation & interview stage

📌 Sales Manager | $92/hr Remote (Canada)
🏢 Crossing Hurdles
📍 Canada