Seasonal Bilingual Customer Support Representative (English/French or English/Spanish) (Winnipeg)

Seasonal Bilingual Customer Support Representative (English/French or English/Spanish) (Winnipeg)

11 Sep
|
CanTalk (Canada
|
Winnipeg

11 Sep

CanTalk (Canada

Winnipeg

CanTalk (Canada) Inc. is currently hiring Seasonal Bilingual Customer Support Representatives to provide customer service and technical support for online ticketing platforms, including theme parks and event services.

We are seeking candidates who are fluent in English and French or English and Spanish.

This is a full-time seasonal, in-person opportunity requiring strong communication, customer service, and problem-solving skills.

Position Details:

· Seasonal Full-Time Position

· Employment Term: October 5, 2026 – April 1, 2027

· Expected 30–40 hours per week

· Hourly Rate: $16.00 CAD

· Open availability required between 6:00 AM and 11:00 PM, Monday through Sunday

· Weekend availability required

· Location: 70 Arthur St. Suite 250, Winnipeg, MB

Mandatory Training:

· October 5–6, 2026: Online via Microsoft Teams

· October 7–9, 2026: In-person at our Winnipeg office

· Training Hours: 8:30 AM – 4:00 PM

· Attendance for all training days is mandatory

Key Responsibilities:

· Provide customer service and technical support over the phone and through online systems

· Assist customers experiencing issues with online ticket purchases





· Troubleshoot ticket-related and account-related concerns

· Guide customers toward timely and skilled resolutions

· Document customer interactions accurately using company systems

· Work with internet-based software and support tools

· Maintain professionalism and confidentiality when handling customer information

Qualifications:

· Excellent command of English and either French or Spanish

· Strong communication and customer service skills

· Customer service or call center experience is considered an asset

· Ability to work in a fast-paced environment

· Basic computer and internet navigation skills

· Solid problem-solving skills

· Reliable and punctual

Requirements:

· Must be legally entitled to work in Canada

· Must be able to attend all mandatory training sessions

· Must have open availability between 6:00 AM and 11:00 PM, Monday through Sunday

· May be required to complete a criminal record check

How to Apply:

Send your resume to: [email protected] or apply at: www.cantalk.com/join-our-team/

CanTalk (Canada) Inc. is an Equal Chance Employer.

📌 Seasonal Bilingual Customer Support Representative (English/French or English/Spanish) (Winnipeg)
🏢 CanTalk (Canada
📍 Winnipeg

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