Join a leading Canadian financial services company as a Senior Collections Associate, Bilingual in Montreal, Quebec. This full-time in office position offers a dynamic work schedule and requires significant collections expertise. This role demands extensive experience in managing the collections cycle, particularly in early and late-stage accounts.
Applicants must be fully bilingual in French and English, have a bachelor’s degree, and possess 5+ years' experience in collections or credit management. The position offers rotating shifts with options for remote evening and weekend work. Key Responsibilities:
- Oversee all phases of the collections cycle
- Conduct negotiations and resolve account issues
- Provide excellent customer service to diverse clients
- Employ data analysis to improve recovery rates
- Adhere to all relevant collection compliance laws
Requirements:
- Bilingual in French and English is mandatory
- Bachelor’s degree required
- Minimum of 5 years in collections or credit roles
- Strong analytical and communication skills
- Proven experience in consumer finance collections
Leverage your bilingual skills and collections expertise in this rewarding role in Montreal.