Senior Manager - People

Overview The Muskoka Roastery Coffee Company is on a path to become the #1 Canadian premium coffee brand. Continuing to build a high-performing, engaged, and aligned organization is a strategic imperative.

Reporting to the Director - Finance & Operations, the Senior Manager - People will lead all aspects of the human resources function for our 24 person organization, including recruiting, development, compensation, policy, performance management, and team buildings.

You will be working in a collaborative, entrepreneurial team environment which is suited for individuals who bring passion, initiative, teamwork, and a commitment to excellence. This position is located in Huntsville and has no direct reports.

Responsibilities

- Primary owner of the HR policies and employee handbooks, ensuring alignment with Ontario employment legislation.
- Contribute to internal ‘Hay’ job grade and compensation matrix through external benchmarking.
- Lead all aspects of recruiting and onboarding, working with internal line manager customers.
- Coordinate annual goal setting and performance review calendar, with best practice standards shared across the organization.
- Lead employee development program with formalized personal development coaching and training.
- Support managers on day-to-day employee relation matters, including attendance, performance, alignment with company values/behaviours.
- Manage employee departures and terminations.
- Manage all aspects of HR documentation in collaboration with the Accounting group.
- Support health and safety processes.





Qualifications

- Diploma or Degree in Human Resources, Business Administration, or a related field.
- Certified Human Resources Professional (CHRP) designation or working toward a CHRP designation would be an asset.
- 3+ years of progressive HR experience in a hands-on role.
- Working knowledge of Ontario employment legislation.

Skills and Abilities

- Organized and detail oriented.
- Strong interpersonal and communication skills.
- Sound judgement and discretion.
- Comfortable having difficult conversations.
- Fair, consistent, and practical approach to employee issues.
- Strong documentation and administrative skills.
- Able to manage multiple priorities and deadlines.
- Strong computer skills, including Microsoft Office and Excel.
- Able to work independently and take ownership.
- Comfortable working with both employees and senior management.

Characteristics At Muskoka Roastery Coffee Co., we value diversity and inclusion. At the same time, our team members share common characteristics and behaviours:

- Relationship builder
- Effective communicator
- Team-oriented
- Professional
- Proactive
- Practical
- Fair and consistent
- Discreet and trustworthy
- Accountable




- Detail-oriented
- Brand focused

Final Thoughts The Muskoka Roastery Coffee Company is a values-driven business. Details of our values, mission, and principles can be found on our website at muskokaroastery.com. Our philosophy on adding new team members is simple: we would rather manage the consequences of being short-staffed than hire someone who does not share our passion for handcrafted coffee, our commitment to socially responsible business practices, and our belief in disciplined, data-driven decision-making.

This is a role for someone who is comfortable doing the detailed HR work while also sitting at the management table. We are looking for someone who will take ownership, get things done, and help build a strong and aligned team.

We strive to create an inclusive environment that embraces difference and fosters belonging. MRCC supports diversity across age, ethnicity, gender, gender identity or expression, language, nationality or national origin, family or marital status, physical, mental or developmental abilities, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, and other characteristics that make our employees unique.

If you are a hands-on HR professional who enjoys both the detail and the people side of the job, we would love to hear from you.

Pay: $95,000.00 per year

Benefits

- In office parking
- Store discount

Work Location: In person

📌 Senior Manager, People (Huntsville)
🏢 Muskoka Roastery Coffee
📍 Huntsville