CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

Are you ready to lead transformative policy initiatives that drive organizational success? Reporting to the Director of Strategy and Business Management, as a Senior Policy Manager, you’ll play a pivotal role in enabling strategic direction and ensuring PSP policies empower innovation, compliance, and operational excellence.

In this dynamic leadership position, you will:

✔ Lead high-impact projects from concept to implementation

✔ Collaborate with senior leadership and stakeholders to align policies with strategic goals

✔ Ensure policies are practical, scalable, and effectively implemented across base and wing operations





✔ Champion change management, ensuring smooth adoption of new frameworks

✔ Influence divisional priorities through expert research, analysis, and risk-informed, evidence-based policy guidance

We’re looking for an experienced policy manager who is a strategic thinker and skilled communicator who thrives in complex environments, builds strong partnerships, and inspires confidence at every level. If you’re passionate about making a measurable impact and driving meaningful change, this is your opportunity to lead.

Why Join Us?

- Work on initiatives that shape the future of our organization
- Engage with senior leadership and decision-makers
- Enjoy a culture that values innovation, collaboration, and excellence

Qualifications Needed Education, Certifications and Licenses Bachelor’s degree in Business Administration, Communications, Public Policy or related field AND some years of experience in policy writing, or a related field Experience In developing, evaluating, interpreting, revising and applying policies, procedures and legislation In analyzing and synthesizing information In researching, drafting, implementing and evaluating policies and procedures In project management In providing advice and guidance

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Language Requirements

English Essential or French Essential. Bilingual (English and French) an asset

Reading:



Advanced

Writing: Functional

Oral: Advanced

Benefits Available

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Advantages

Other Information

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Versatile Work Options Policy, and with approval from the direct manager.

START DATE

02 November 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

Ontario

📌 Senior Policy Manager, PSP-EN (Ottawa)
🏢 Canadian Forces Morale and Welfare Services
📍 Ottawa