Senior ServiceNow CSM Business Systems Analyst (Toronto)

11 Sep

Export Development Canada | Exportation et développement Canada

Toronto

11 Sep

Export Development Canada | Exportation et développement Canada

Toronto

Export Development Canada (EDC) is seeking a Senior Business Systems Analyst to lead ServiceNow CSM initiatives, partnering with Product Owners, architects, developers, QA, and platform teams. This role focuses on requirements leadership, process detail, and scalable, AI-enabled service delivery aligned with CSDM standards.

The successful candidate will guide backlog management in an Agile setting, oversee UAT, and ensure smooth release readiness while mentoring other analysts.

📌 Senior ServiceNow CSM Business Systems Analyst (Toronto)
🏢 Export Development Canada | Exportation et développement Canada
📍 Toronto

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