Member Services Advocate Member Services Advocates play a critical role in delivering advanced advocacy services, serving as a trusted resource for members navigating complex healthcare and employer benefit situations. This role is intended for experienced professionals with a strong background in health insurance, claims resolution, or perks administration who can independently assess issues, interpret plan details, and drive outcomes across multiple stakeholders. In this role, you will guide individuals through complex coverage scenarios, resolve escalated claims and billing issues, and partner directly with providers, carriers, and third-party administrators to ensure accurate and timely resolution.

We are seeking candidates who bring proven, hands‑on experience navigating health plans and claims processes, including direct interaction with providers or carriers. Successful candidates will be confident advocating on behalf of members in complex situations and comfortable managing issues that require coordination across multiple parties.



This role is best suited for individuals with experience in health insurance, TPAs, provider offices, or benefits administration who are ready to apply their expertise in a highly specialized, member-facing advocacy role.

Full-Time Benefits - Medical, Dental, Vision Insurance ~ PTO/Paid Holidays ~ Company-paid ST and LT Disability ~ Maternity Leave/Parental Leave ~ Company-paid Term Life/Accidental Death Insurance At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve.

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📌 Service Advocate/ Customer Service (Remote) (Winnipeg)
🏢 Cottingham u0026 Butler
📍 Winnipeg