The Service Coordinator/Dispatcher will work in a fast paced, ever-changing environment to organize the equipment and personnel required for each job to maximize efficiency while exceeding our exceptional safety and service standards. As the main point of contact between our operations team and our customers, the Service Coordinator will have exceptional communication skills with an eye for detail and understanding of the work performed within the district. Management of all customer inquiries including the scheduling of customer requests based on scheduling parameters.

Liaison with facility operations regarding waste requirements and supplies. Support sales & field services team in the execution of work. Communicate with internal and external customers effectively, instilling confidence that they are dealing with the industry leader.

Review driver as well as fleet equipment operating hours to ensure compliance with regulations and maximum safety and efficiency. Review collection reports to ensure productive route planning. Review work orders continuously to ensure job scopes are accurate, detailed and sufficient for billing.





Exceptional communication and customer service skills with the ability to provide clear, detailed instructions. Hazardous waste management industry experience a strong asset Understanding of personnel and equipment needs would be considered an asset. Class 1 or 3 driver license with prior commercial vehicle operations would be an asset.

Business acumen with a passion for efficiency and continuous improvement. Competitive wages. Industry leading health, dental, vision and mental health benefits. Employee assistance programs Paid training and development opportunities.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected] hiring process may utilize machine-based systems to assist in screening and assessing applicants.

📌 Service Dispatcher / Manager (Airdrie)
🏢 GFL Environmental
📍 Airdrie