Are you passionate about customer service?

Rentokil

Terminix is the largest pest control company in the world, and we are the third largest pest control company in North America. This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas.

Setting up current contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships. Data entry of new contracts, job sales, and product sales into our CRM software Upload and file copies of contracts for new customers Customer account maintenance.

Contact updates, changes to billing, PO’s, etc. Ensure accuracy in our invoice process,



ensuring all relevant data is correct Upload invoices into customer 3rd party portals as required Create reports in Excel to provide to customers with special requests as needed Compile and review sales sheets for service completion and accuracy Assisting to resolve customer disputes with the accounts receivable team Monitor weekly uncommitted/state of service reports with Branch Managers to ensure route and invoicing completion Assist Sales Reps and the Operations team with looking up customer info in CRM. Assemble logbooks (info binders) for customers as required Demonstrated proficiency with Microsoft Word, Excel and Power-Point ~ Able to learn and use multiple computer systems ~ Knowledge of Vendor Portals is an asset ~ Excellent proof-reading abilities ~ Prioritize work without direct supervision ~ High School Diploma required ~ College Diploma or University Degree in a business, administrative and/or accounting field or equivalent experience You are paid during your training!

Great benefits - Medical, Dental, and Vision Paid sick and vacation days Short and long-term disability Life Insurance Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions.

Rentokil Canada

Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process #

📌 Service Support Advisor - Temporary (Vaughan)
🏢 Rentokil Initial
📍 Vaughan