Drive customer satisfaction as a Service Supervisor at Dufresne Furniture and Appliances in Kenora. This role emphasizes guest service and operational support in a full-time capacity. As a Service Supervisor, you will manage all aspects of service documentation and promote exemplary customer interactions.

Your expertise in resolving issues, processing warranty claims, and managing product conditions will be essential. The position is ideal for goal-oriented individuals passionate about service excellence and community engagement. Key Responsibilities:

- Deliver exceptional service to internal and external guests
- Process and oversee Extended Warranty claims
- Manage feedback and product condition assessments
- Prepare and manage schedules for daily operations
- Support drivers with efficient stock management

Requirements:

- High School Diploma with 1-2 years of service experience
- Proficient in Microsoft Office applications
- Solid communication and decision-making abilities
- Ability to prioritize tasks and work under duress
- Valid Class G Driver’s license with no infractions

Utilize your service skills to elevate the guest experience at Dufresne’s Kenora location.

📌 Service Supervisor Role at Dufresne (Ontario)
🏢 The Dufresne Group
📍 Ontario