Customer Service Representative (Casual, On-Site) Job Category : Service (Retail) Posted : August 31, 2026 Part-Time On-site Pay or shift range: $22.54 CAD to $27.05 CAD Our typical hiring range will be +/- 5% of the midpoint shown above.This entry-level service position is responsible for selling retail-related products to members and the public. The incumbent performs basic duties according to well-defined policies and procedures. The position requires flexibility of schedule (days/evenings and weekends).

Performs duties associated with, but not limited to, running the retail store, including taking payments from customers, providing excellent service to customers, cleaning duties, stocking shelves, and other duties as requested. Opens and closes the shop in accordance with policies, processes, and procedures. Takes payments from the customers, making proper change as required and authorized.

Makes requests for valid status cards and ensures that proper procedures are followed when selling non-taxed gas, cigarettes, or other non-taxed products. Checks records to ensure status person has not purchased beyond personal maximum allowance.

Provides service: Interacts with public, providing excellent service. Selling tax-exempt tobacco and gasoline while knowing the governmental compliance reporting that goes with such service. Selling merchandise including coffee and other food items.

Stays calm and courteous when dealing with difficult clients, quoting policy, and calling for supervisor assistance as required. Answers phone in a professional, courteous manner. Works to Retail operations’ customer service standards including: being helpful to fellow employees, SN members and the public, going the extra mile to solve customer problems, Performs other customer service tasks as required by Team-leader/Assistant Team-leader/s or Management.

Reports problems with safety, vandalism, and security to Team-leader/Assistant Team-leader/s as soon as possible.





Completes duties associated with inventory: proper quantity, price, and quality as instructed. Counts inventory as instructed. Provides gas inventory measurement based on the operational need of the store.

Adheres to workplace health & safety policies, secure work practices, and procedures: Reports immediately all unsafe conditions to the supervisor. Reports promptly all injuries to supervisor or first aid attendant and obtains required medical attention. Informs the supervisor of any medication or medical condition that may cause impairment and create undue risk to the employee or anyone else.

Wears personal protective equipment if required, and ensures it is in good condition. Offers recommendations that may help to improve safety in your workplace. Reports immediately to supervisor if uncertain about how to perform work safely.

Makes requests for suitable equipment, manuals, and reference material to accomplish tasks. Co-operatively learns new techniques as directed by Team-leader/Assistant Team-leader/s and incorporates into daily accountabilities. Reliable time and attendance at all scheduled shifts.

Smooth operation of well-maintained station and stores while on shift. Careful handling of cash, inventory, and merchandise. Helpful and timely support and service to Squamish Nation membership and public.

Accurate and timely reporting of problems, issues and relevant information to supervisors and management. Must be fluent in English. Providing three (3) business references is an asset. Having a valid BC Driver’s License is an asset.

Must be flexible of schedule (days/evenings and weekends) and cannot switch to Monday to Friday day shift. Must provide a valid Criminal Records Check Willing to work additional hours as required. 22.54 to $27.05 / Hourly Nch’ḵay̓’s mandate is to develop, manage, and own the active businesses of the Nation, and our mission is to pursue successful business opportunities that contribute to the long‑term wealth and prosperity of the Sḵwx̱wú7mesh Úxwumixw and Stélmexw (People). #

📌 Site Technical Service Representative (Squamish)
🏢 Nch’kaỷ
📍 Squamish