- Design and develop instructional materials to support Technical training for manufacturing technicians as required to better support future training and capacity requirements including but not limited to e-learning, micro-learning, instructor-led training
Facilitation:
- Lead and facilitate technical training by communicating technical requirements clearly and respectfully to all trainees
- Support & execute training activities including Structured-on-the-Job (SOJT), Functional and Technical Skills development, and Compliance and Mandatory training requirements
- Responsible for delivering training material to targeted areas using blended learning solutions
Evaluation and Competency Assessment:
- Assess participant competency through practical knowledge evaluations:
- Verify workmanship meets applicable acceptability criteria & document results and provide constructive, documented feedback on performance gaps
Technical Support:
- Stay connected to factory team & maintain product knowledge / proficiency via hands-on experience
Audit & Customer Support:
- Support internal and external audits, customer reviews or quality investigations as required
- Provide evidence of:
- Certified Personnel, Training effectiveness, and Compliance to workmanship standards
Safety & ESD Awareness:
- Ensure training covers all current applicable safety and ESD requirements
In addition to being a technical trainer the secondary responsibilities of this role will be creating or updating content for departments that require it to support the future of the business.
Secondary responsibilities
Research
- Consult with subject matter experts to extract knowledge in order to create training content
- Research (training aids / performance support) in order to create training content
Performance consulting:
- Determine when training will be an effective part of a solution to drive business results, and partner with stakeholders to support business solutions
Design
- Design curricula to meet regulatory and organization requirements for targeted areas
- Design and develop instructional materials to support a variety of learning transfer modalities including but not limited to e-learning, micro-learning, instructor-led training
Continuous Improvement:
- Participate in training function continuous improvement activities for the business unit
Desired Skills and Knowledge
1. Strong communication skills with proven track record of distilling complex concepts into simple form
2. Excellent interpersonal, collaboration and relationship management skills
3. Ability to influence without authority and gain buy-in for new ideas and approaches
4. Knowledge of compliance standards and practices in relation to manufacturing
5. Ability to manage multiple priorities, with independent and proactive work habits
6. Solid capability using Microsoft Office tools with emphasis on PowerPoint, Word, Excel
7. Experience working in a technical capacity in a manufacturing environment
8. Experience in an AS9100 or similar regulatory setting
Education and Experience
- Requires practical knowledge of job area.
- Bachelor’s Degree and a minimum of 2 years of prior related experience.
- Graduate Degree or equivalent with 0 to 2 years of prior related experience.
- In lieu of a degree, minimum of 6 years of prior related experience
*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $71,000 to $86,000