Lead key client partnerships as a Strategic Relationship Manager at PBS, based in Calgary, Alberta. Enhance client satisfaction through insightful engagement and proactive management. At PBS, a prominent Dealership Management System provider, this full-time role requires managing approximately 25 corporate clients across North America.
Your skills in customer retention, empathy, and organizational ability will empower you to address client challenges effectively. You’ll develop and maintain strong partnerships while monitoring client operations closely. Key Responsibilities:
- Manage a portfolio of 25 corporate clients with up to 150 rooftops
- Act as the client advocate for issue resolution
- Conduct annual in office visits for relationship enhancement
- Proactively engage remotely at least quarterly
- Monitor client issues and manage project coordination
Requirements:
- Degree or equivalent experience preferred
- Valid driver’s license and passport required
- Solid knowledge of Microsoft Office Suite
- Experience in dealership operations and project management
- Superior verbal and written communication skills
Leverage your relationship-building talents to thrive in a dynamic atmosphere at PBS and make a meaningful impact.
📌 Strategic Relationship Manager at PBS (Calgary)
🏢 PBS Systems
📍 Calgary
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