At Sun Life,we'redriven by our Purpose: helping ourClientsachieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. Our student and new graduate programs offer a chance to explore Sun Life from the inside. You'll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

: P Title: Client Service Administrator - Payout Annuities Location: Montreal or Waterloo Hiring Manager: Michael Belanger Number of positions: 1

Our student and recent graduate programs offer a chance to explore Sun Life from the inside. You'll make a difference in the lives of our clients and communities while building the skills and experience that allow you to grow in a meaningful and rewarding way.

As a member of the Payout Annuity team, the incumbent will be responsible for the administration of defined benefit (DB) pension plans, as well as managing ongoing services to plan sponsors and member requests.

What will you do?

- Support our efforts to locate missing contract holders
- Process member requests and transactions
- Support sponsor and payment reconciliation activities
- Complete follow-ups related to missing member information

What do you need to succeed?

- Analytical and problem-solving skills
- Expertise in managing high volumes of data in Microsoft Excel
- Excellent customer service skills
- Strong organizational, prioritization, planning and time-management skills
- Strong communication skills and ability to communicate proactively when needed
- High attention to detail and ability to produce quality work
- Ability to manage stress in a fast-paced, high-pressure environment

What’s in it for you?

- A friendly, collaborative and inclusive culture where you are valued as an innovator and trusted partner
- An setting focused on continuous learning and improvement




- We're honoured to have been recognized as one of the best workplaces in Canada for 2022 by Great Place to Work® Canada
- Diversity and inclusion have always been at the core of our values at Sun Life.
- A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues.
- We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those who would like to receive job postings in an alternative format, may send a request by email to [email protected]
- At Sun Life, we strive to create a flexible work environment where our employees are empowered to do their best work.
- Several flexible work options are available and can be discussed throughout the selection process, depending on the requirements of the role and individual needs.
- We thank all applicants for their interest in this position. Only those selected for an interview will b
- The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for. Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance
- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas perks our Clients,



the communities where we operate and all of us as colleagues.
- We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].
- We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
- We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee Posting End Date: 17/09/2026

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There's power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn.

At Sun

Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future.

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Careers

📌 Student, Payout Annuity Client Service Administrator (Winter 2027) (Montreal)
🏢 Sun Life Financial
📍 Montreal