Become a key player at Pursuit as a Supervisor of Front Desk Operations. Help manage front desk activities while providing exceptional services for guests at our legendary locations. As a Front Desk Supervisor, you will lead operations to ensure smooth and productive processes.

Your focus will be on maintaining an updated database, welcoming guests, and addressing their needs with a concierge approach. You will also address guest feedback and maintain communication with various departments to enhance service delivery. Key Responsibilities:

- Oversee front desk operations for guest satisfaction
- Guide team training and development initiatives
- Manage guest check-ins and resolve issues effectively
- Collaborate with F&B;, Housekeeping, and Maintenance departments
- Ensure compliance with emergency procedures and safety protocols

Requirements:

- 2-5 years of relevant hotel experience
- 1 year in a supervisory role preferred
- Strong written and verbal communication skills
- Competence in hotel accounting systems
- Capacity to manage tasks independently

Join us at Pursuit to support and create memorable guest experiences in our stunning destinations.

📌 Supervisor for Front Desk Operations (Banff)
🏢 Brewster
📍 Banff