Join Ericsson as a Support Engineer focusing on Transport & IP in Montreal. This role highlights technical problem-solving to effectively support customer needs in a team-oriented setting. We are seeking an engineer who excels in diagnosing and resolving Transport & IP issues for our clients.

You'll engage in technical support while participating in a 24/7 on-call team rotation. Local travel for customer support is expected. This position offers a chance to leverage your expertise and contribute to improving customer satisfaction in a supportive team culture. Key Responsibilities:

- Resolve Transport & IP issues reported by clients
- Analyze and implement solutions for support requests
- Be part of the 24/7 on-call support rotation
- Provide on-site assistance as needed
- Utilize Ericsson’s support tools effectively

Requirements:

- Bachelor's degree or equivalent in a related field
- Demonstrated experience in Transport & IP
- Strong background in support and operations
- Solid understanding of IP networking principles
- Certifications like CCNA or JNCIA as an asset

Utilize your knowledge in Transport & IP to deliver exceptional service at Ericsson in Montreal.

📌 Support Engineer for Transport & IP (Montreal)
🏢 Ericsson
📍 Montreal