About Draganfly:

Draganfly Inc. (the “Company”) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of multi-rotor helicopters for public safety, agriculture, aerial imaging, & more. As a leader who helped shape the industry, Draganfly’s focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and services.

About The Role:

Draganfly Innovations Inc. is looking for a knowledgeable and service-oriented Systems Administrator to join our Information Technology team in Burnaby. In this role, you will support our on-premises infrastructure, Microsoft cloud environment, business applications, end-user technology, and cybersecurity operations.

This is a full-time, hybrid role based in Burnaby, British Columbia, reporting to the Manager, IT.

Key Responsibilities:

Systems and Cloud Administration

- Administer, monitor, and troubleshoot on-premises infrastructure, including firewalls, network switches, UPS devices, servers, storage systems, and printers.
- Administer Microsoft 365, Microsoft Entra ID/Azure AD, and Microsoft Dynamics 365 Business Central.
- Support and administer SaaS and cloud-based business applications.
- Manage and monitor backup solutions to support system availability and data protection.
- Maintain clear and accurate technical documentation for systems, configurations, and administrative processes.

Cybersecurity

- Assist with the investigation, response, and mitigation of cybersecurity incidents.
- Monitor security threats, vulnerabilities, and emerging risks.
- Support the implementation and maintenance of security controls and operational security processes.

End-User Support

- Respond to service requests received in person, by email, chat, telephone, or text.




- Troubleshoot hardware, software, access, connectivity, and application issues.
- Complete support requests accurately and within appropriate timeframes.
- Maintain current documentation and service request records.
- Deliver support in a calm, professional, and supportive manner.
- Escalate incidents and requests to the Manager, IT when required.
- Computer, Account, Project, and Audit Support

Who are you really?

- You are a knowledgeable and service-oriented IT professional who enjoys solving technical problems and supporting employees.
- You communicate clearly, document accurately, and stay calm when troubleshooting urgent issues.
- You are comfortable working across on-premises infrastructure, Microsoft cloud environments, and business applications.
- You understand the importance of cybersecurity, secure access management, and reliable IT operations.
- You are organized, attentive to detail, and able to manage multiple priorities while meeting deadlines.
- You enjoy collaborating with IT colleagues, business stakeholders, vendors, and auditors to keep systems running smoothly.
- You bring a positive, solutions-oriented mindset and take pride in delivering timely and dependable support.

Qualifications:

- Diploma in Computer Science, Information Systems, Information Technology, or a related field is preferred.
- At least three years of experience supporting Windows and Microsoft 365 environments.
- Knowledge of or experience supporting macOS




- Experience administering systems within a complex enterprise network environment.
- Working knowledge of TCP/IP, DNS, DHCP, and other common network services and protocols.
- Strong troubleshooting, analytical, and technical documentation skills with close attention to detail.
- Clear verbal and written communication skills with a professional, calm, and service-focused approach to support.

Compensation package:

- Market-competitive salary: $80,000 - $90,000
- Equity / Stock Options: Participation in the company’s stock option plan, providing long‑term ownership and alignment with company growth.
- Comprehensive medical and dental benefits, including a Health Spending Account (HSA).
- Matching RRSP program to support long‑term financial planning.
- Generous time‑off program, including vacation, wellness days, and the full week off between Christmas and New Year’s.
- Professional development support for role-related training and certifications.

Why Join Us:

At Draganfly Innovations, you’ll join a collaborative team that values innovation, curiosity, and continuous improvement. We’re in an exciting growth phase, scaling our technologies, product lines, and teams as we continue to shape the future of UAV innovation. Joining us now means becoming part of a company with deep roots in the industry - and bold ambitions for what comes next.

You’ll have the opportunity to make a meaningful impact, work on diverse and cutting‑edge projects, and grow your skills alongside passionate experts. We offer competitive compensation, strong benefits, and a supportive environment where your contributions truly matter. Here, you won’t just join a company - you’ll help build what comes next.

As part of our hiring process, all candidates must successfully complete reference checks and a criminal background check.

📌 Systems Administrator (Burnaby)
🏢 Draganfly
📍 Burnaby