Lead a energetic team at Roots as a Team Lead, focusing on exceptional customer experiences and operational excellence. This role nurtures teamwork and empowers staff while ensuring store goals are consistently met. Join Roots, a proud Canadian lifestyle brand, as a Team Lead contributing to both sales and team motivation.

This position is key in driving a customer-obsessed culture, managing operational tasks, and supporting the Store Manager. Your passion for retail and leadership will create a positive store atmosphere. Key Responsibilities:

- Motivate and lead the sales team to exceed goals
- Assist with POS management and daily banking reports
- Conduct onboarding and training for new associates
- Support management in operational activities and action plans
- Resolve customer service matters quickly and efficiently

Requirements:

- Minimum 1 year retail experience in apparel
- Proven leadership in motivating a sales team
- Strong problem-solving and organization skills
- Flexibility for varied shifts, including weekends
- Passion for upholding customer experiences

Embrace this chance to shape the future of Roots through leadership, collaboration, and a commitment to customer service.

📌 Team Lead for Retail at Roots (Calgary)
🏢 Roots
📍 Calgary