Team Leader- Business Solutions Associate We’re looking for a Team Leader, Business Solutions Associate to join our ever-evolving Business Solutions Team and help shape the future of global commerce. In this role, you'll lead a high-performing team that delivers exceptional merchant experiences, drives operational excellence, and strengthens long-term client relationships. Your leadership will directly influence service quality, business growth, and the success of merchants who rely on Global Payments every day.

By empowering your team, improving processes, resolving complex challenges, and identifying new opportunities, you'll help create seamless payment experiences while advancing our mission to deliver innovative solutions that power commerce around the world. This is an opportunity to make a measurable impact, grow your leadership career, and contribute to the future of a global payments and technology leader.

We offer a base salary of $60,000 - $65,000 + monthly commissions and team sales incentives + benefits + 3 weeks paid vacation...and much much more... Lead and elevate team performance by fostering a culture of accountability, coaching, and continuous improvement that strengthens merchant satisfaction, operational excellence, and business results. Identify and implement operational improvements that increase efficiency, reduce risk, enhance service delivery, and create a better experience for merchants, colleagues, and business partners.

Influence business growth opportunities by strengthening merchant relationships, uncovering opportunities to expand value,



and supporting revenue growth while maintaining a client-first approach. Champion cross-functional collaboration and change initiatives that improve processes, support strategic objectives, and ensure teams are prepared to successfully navigate evolving business needs. Proven experience in client management, customer support, account management, operations, payment services, or a related field, with a track record of delivering strong business and client outcomes.

Strong relationship-building and stakeholder management skills, with the ability to influence outcomes and collaborate effectively across multiple business functions. Excellent communication and decision-making skills, with the ability to manage competing priorities and navigate complex situations in a rapid-paced environment. It’s a bonus if you have A bachelor's degree in Business, Commerce, Operations Management, Finance, or a related field.

Experience leading process optimization, continuous improvement, or operational excellence initiatives. Team Leader- Business Solutions Associate We offer access to medical coverage that supports the health and wellbeing for you and your family In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most. #

📌 Team Leader- Business Solutions Associate (Toronto)
🏢 Greater Giving
📍 Toronto