Shape the future of customer experiences with TTEC Digital as a Technical Architect. This remote role encompasses leadership and solution architecture for cutting-edge AI initiatives. As a leader in Product Development, you will guide technical teams while collaborating with product management and engineering departments.

Your mission is to deliver state-of-the-art AI solutions that support superior customer experiences. This position requires a blend of technical acumen and leadership ability. Key Responsibilities:

- Drive product delivery and customer deployment initiatives
- Mentor engineers to foster growth and accountability
- Develop implementation strategies and architecture diagrams
- Lead technical design and review sessions
- Evaluate integration opportunities among AI platforms

Requirements:

- Minimum 8 years of experience in technical leadership
- Proven ability in managing software development teams
- Strong knowledge of Google AI technologies and cloud architectures
- Skillful in creating architecture diagrams and designs
- Excellent communication and stakeholder management abilities

Join TTEC Digital and lead transformative AI projects that drive customer satisfaction.

📌 Technical Architect - Customer Experience at TTEC (Toronto)
🏢 Ttecdigital
📍 Toronto