Technical Manager (Customer Success Operations) (Cambridge)

Technical Manager (Customer Success Operations) (Cambridge)

11 Sep
|
Bimeda
|
Cambridge

11 Sep

Bimeda

Cambridge

Technical Operations Manager Cambridge, ON (On-site) Position Type: Full-time, regular Shift: Monday - Friday AI Disclosure in Hiring: We do not use artificial intelligence to screen, assess, or select applicants The Technical Services Manager leads technology transfer, process validation, and lifecycle management of pharmaceutical products, bridging R&D; and commercial manufacturing. This role ensures successful product introduction, robust manufacturing processes, and continuous improvement across sterile and non-sterile product platforms. Lead technical transfer of current products from development to commercial manufacturing Design and execute process validation strategies using a risk-based approach Prepare and review validation protocols, reports, and technical documentation Ensure all activities meet cGMP and regulatory requirement Manufacturing Support and Continuous Improvement Provide technical support for commercial products to ensure reliable supply Drive continuous improvement initiatives to enhance product quality, yield and efficiency Maintain compliance with cGMP and regulatory standards Product Lifecycle Management Own the technical lifecycle strategy for assigned products Lead revalidation and change management activities as required Project Management Manage multiple technical projects from initiation through completion Develop project plans, timelines, resource requirements and risk mitigation strategies Coordinate cross-functional teams including R&D;, Quality, Regulatory, and Manufacturing Communicate project status, risks and outcomes to stakeholders and leadership Technical Leadership Provide guidance, mentoring, and development for technical staff Promote a culture of innovation,



accountability and continuous improvement to enhance others’ commitment to their work and to a high -performance culture.

Provide motivational support, and the ability to develop and communicate goals in support of the business mission. Provides direction with purpose and alignment to Company vision and values. STRATEGIC THINKING – The ability to analyze the company’s competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors.

EFFECTIVE COMMUNICATION - Is the ability to convey information to another effectively and efficiently, to listen – help facilitate sharing of information between people. The ability to express oneself clearly in conversations, confirm understanding, communicate using data and facts. express oneself clearly in verbal and business writing. The ability to deal with fuzzy problems with limited data and with no clear solutions.

The ability to juggle several projects or to not bring closure to one project because of business changing needs. Bachelor’s degree in Pharmaceutical Sciences, Chemistry, or Chemical Engineering. (Master’s degree is preferred). Minimum of 5-7+ years of experience in pharmaceutical manufacturing validation, and technical services- Experience with sterile products and complex dosage forms (semi-solids)



Experience in manufacturing optimization and continuous improvement methodologies.

Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Proficiency in technical documentation and regulatory requirements for pharmaceutical products. Effective project management and organization skills.

Strong understanding of cGMP regulations and quality standards in the pharmaceutical industry. Competitive salary. ~13 paid holidays. ~ Competitive vacation policy effective upon hire. ~5 paid personal care days. ~ Medical, dental, vision. ~ Employee Assistance Program. ~ Bimeda is a leading global innovator, manufacturer and marketer of veterinary pharmaceuticals and animal health products and has over half a century’s experience in providing science-driven solutions to optimize the health, wellbeing and productivity of the world’s animals. Bimeda’s global innovation program sees six state-of-the art R&D; centers across four continents collaborate on an enviable product development pipeline which anticipates the ever-evolving needs of the animal health industry.

Bimeda’s nine manufacturing facilities across seven countries allow the company to manufacture a broad range of preventative, curative and nutritional products including sterile injectables, vaccinations, nutritional boluses, feed additives, tablets, water-soluble powders, pastes and non-sterile liquids. Globally, the company focuses on the development, manufacture and commercialization of quality Bimeda-branded products while also being the partner of choice for contract manufacturing and R&D; services for prominent companies within the animal health industry. assumes you have read and agree with our privacy policy

📌 Technical Manager (Customer Success Operations) (Cambridge)
🏢 Bimeda
📍 Cambridge

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