For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

The Salvation

Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position Purpose Summary: The position greets and responds to the immediate needs of clients, donors and visitors at the NWT Resource Centre, gives general oversight to the reception area, assists with client assistance and provides program and administrative support as required. Answering the telephone and referring calls to the appropriate departments Receiving deliveries and donations, sorting, light lifting (20 pounds) and storing food donations Receiving general public walk-ins and referring them to the appropriate department Community Services Support Distributing food hampers and clothing vouchers & the required paperwork/data entry Receive, sort and organize non-monetary donations or purchased products following direction from caseworker or supervisor. Responsible for letting clients in to utilize the laundry and shower facilities.





Maintain safety of the clients and the facility Assist with seasonal programs including but not limited to Christmas, Kettles and Food drives Prepare food hampers for clients Maintain food bank cleanliness, tidiness, and organization. Refer clients to other community resources where appropriate Other duties as assigned by Community Services Supervisor or designate Administrative support Recording statistics for Community Services Department and Corps Filing for Community Services Department Accept walk-in monetary donations and provide temporary receipts to donors Support leadership staff with correspondence, filing and scanning. There is constant contact with the public.

The incumbent is the public's first contact with The Salvation Army NWT Resource Centre. This is a full time TERM union position at 40 hours per week. There will be general housekeeping tasks required in order to maintain workspace.

Social Service Experience

Possess strong computer skills Ability to learn Salvation Army specific software including Link2Feed Clear Criminal Record Check required Completion of high school plus additional courses in facilities management or equivalent Previous experience in reception or general administrative work experience Awareness of issues involved in aboriginal and cross-cultural ministry Computers skills are essential - MS Office and ability to learn other software applications Effective communication in English both written and oral Exceptional Customer Service skills De-escalation techniques acquired through verbal judo or NVCI training.

📌 Temporary Full-Time Community Support Worker (Yellowknife)
🏢 Salvationarmyca
📍 Yellowknife