Our Professional Services team partners with our customers to design, build and launch our employee recognition and rewards platform. As an Implementation Analyst, you’ll play a key role in turning vision into reality by partnering with customers to design, build, and launch solutions that drive real impact. You’ll lead multiple implementations, collaborate across teams, and help customers achieve their goals from day one.

If you thrive in fast-paced environments, enjoy solving complex challenges, and love delivering results, you’ll feel right at home on our Professional Services team. How you'll shape SaaS Implementations at Achievers: Act as the project lead for multiple implementation projects concurrently Scope, plan and manage progress against the plan (set up weekly meetings, manage deliverables/milestones, escalate risks and issues, propose new solutions to ensure project delivery) Translate client needs into technical/functional requirements of the platform Rapidly execute projects within 2-4 months from end to end Build and execute on communication plan to support program implementation and user adoption Work cross functionally to effectively guide projects from concept to deployment with both internal Achievers resources and external client resources. Utilize tracking and reporting tools to ensure effective project documentation, knowledge transfer, and business continuity Liaise with developers and designers to enhance site features as required Experience in a software implementation role,



preferably SaaS Demonstrated evidence of rapid execution of concurrent short term projects Experience with configuring and implementing software applications Experience managing and resolving risks and issues Demonstrated resourcefulness in setting priorities and proposing new strategies to ensure project delivery Evidence of effective multi-tasking, ability to manage complex and tight project schedulesUniversity degree in a related field We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. 64,000 - $75,000 reflects the salary range for this role, depending on experience, skills, and market data.

Each A-Players' compensation is reviewed at least annually against performance and impact in role.

Advantages and Perks for permanent full-time employees: HealthBenefits and Life Insurance Coverage beginning on your first day Employeeand Family Assistance Programoffering mental health, legal, and financial counselling Employee-Led Employee Resource Groupsthat celebrate our diversity Hybridflexibility, with time in our beautiful Liberty Village, Toronto office Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know.

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