Classification & Regular Hours

Hours per Week: 35

Level: N

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of recent knowledge, new abilities, new connections, and new ways to make a difference.

About Us

To provide University students, faculty and staff with innovative and creative research and educational opportunities in History. We engage diverse, interested and enthusiastic students and internationally renowned faculty in unique learning opportunities in undergraduate, graduate and post graduate studies.

Responsibilities

In collaboration with the Department Chair, the Undergraduate Chair and the Department Manager, the Undergraduate Assistant is accountable for the effective and productive administration of the undergraduate program in the Department of History.

The Undergraduate

Assistant provides information and guidance to undergraduate students, and plans, organizes and implements undergraduate and recruitment events.

The Undergraduate

Assistant also advises and responds to faculty inquiries regarding undergraduate policies and department undergraduate matters.

Qualifications

Education

- 3 year University bachelor’s degree, preferably in Business or Administrative Studies, or a related field

Experience





- 2 years’ experience providing administrative support and customer service; preferably in an academic environment

- Event management experience

Knowledge, Skills & Abilities:

- Verbal communication skills to clearly express ideas in an objective manner, and adapt
- communication style to suit the situation and audience

- Demonstrated ability to take initiative, work independently, and follow through on work assignments

- Ability to apply active listening to hear and understand the complete message being communicated

- Competency to maintain confidentiality and treat sensitive information with discretion

- Ability to establish rapport with people from diverse backgrounds

- Demonstrated ability to understand and resolve external and internal partner issues

- Ability to maintain a positive, outgoing attitude with genuine customer service orientation

- Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail

- Ability to multi-task and maintain an organized and effective personal work environment

- Adapts readily and effectively to changing priorities and demands

- Personable and courteous in working relationships with colleagues, faculty members, students, and the public

- Judgment and creative problem-solving skills with a consultative and collaborative approach to addressing issues





- Ability to interact professionally with students, staff, faculty, and other members of the University community

- Strong mathematical and analytical skills to complete accurate calculations

- Ability to work independently and effectively as a member of the team to achieve department goals

- Intermediate proficiency required in Microsoft Office to prepare emails, letters, and correspondence and to input data into spreadsheets and databases

- Familiarity with software applications used by Western preferred - e.g. OWL, Cascade, PeopleSoft

- Ability to plan, coordinate, and implement various events

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Undergraduate Assistant (London)
🏢 Western University
📍 London