Lead retail excellence at Specsavers as the Vice President, Retail Operations in a hybrid role split between Burnaby, BC and work from home. Shape customer experience strategies and operational frameworks to drive success.The Vice President, Retail Operations will report to the Director of Central Operations and contribute to strategic growth across Canada. You'll spearhead the Retail Operations strategy, optimize customer experiences, and build a high-performing team.



This role requires significant retail management experience and a passion for driving continuous improvement and operational excellence.Key Responsibilities:Develop and execute Retail Operations strategy and business plansDrive consistency across Canadian store operationsChampion innovation and continuous improvement initiativesLead national projects to support business growthEnhance customer experience and loyalty through data insightsRequirements:Senior leadership experience in retail operationsProven success with operational teams in driving performanceStrong commercial acumen and budget managementExperience with national project leadershipExceptional stakeholder management skillsLead Specsavers in transforming the customer journey through innovative strategies and dedicated leadership.

📌 Vice President, Retail Operations At Specsavers (Burnaby)
🏢 Specsavers
📍 Burnaby