Job Title: Sr. Technical Support Analyst with Pega Location: Toronto, ON Work Arrangement: Hybrid-4 Days onsite Employment Type: Contract Duration: 12 Months Domain: BFSI Pay Rate: CAD 50-55/hour Incorporated Application Deadline: Sep 30th, 2026 SKILLS REQUIRED Strong experience as a Senior Technical Support Analyst with hands-on expertise in Pega applications. Strong knowledge of Unix/Linux, SQL, Dynatrace, and Elasticsearch for application support and troubleshooting. Experience in production support, incident management, root cause analysis, and performance monitoring . Troubleshoot application, database, and integration issues while ensuring timely resolution of production incidents. Monitor application health and performance using Dynatrace and Elasticsearch . Experience with Pega application deployment, configuration, and support is preferred. EEOC Compliance: We are an equal prospect employer, and all qualified applicants will receive consideration for employment. DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

📌 Pega Support Analyst (Toronto)
🏢 IT solutions provider
📍 Toronto