Supervisor, Technical Services (Toronto)

Supervisor, Technical Services (Toronto)

31 Aug
|
Allied
|
Toronto

31 Aug

Allied

Toronto

About AlliedAllied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity, connectivity and human wellness.Our vision is more expansive. We seek to make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us. This vision informs how we operate, how we design and how we lead.Real estate, for us, is not a passive investment. It is a profoundly human endeavour, one that must promote wellness, sustainability, diversity and creativity—today and for generations to come.Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful, tangible and enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here.PurposeOversee the performance, reliability, and operational standards of a portfolio of properties while leading a team of Building Operators.As Supervisor, Technical Services, you will perform a broad range of technical oversight, team leadership, and operational management responsibilities to ensure building systems are maintained to a high standard, service levels are met, and tenant needs are addressed effectively.Reporting to the Manager, Technical Services, you will lead, coach, and develop a team of Building Operators and collaborate closely with Property Management, Leasing, Development, and external partners to support day‑to‑day operations, capital planning, and continuous improvement of building performance across Allied’s portfolio.ResponsibilitiesOversee the performance of a large portfolio.Lead, coach, and develop a team of Building Operators, fostering team spirit, knowledge-sharing, empowerment, and unity among all departments, and managing performance through ongoing conversations, feedback and goals.Participate in Talent Management activities, including identifying staffing needs, interviewing, selecting candidates, onboarding and training new employees, and performance management.Ensure each Building Operator is cross trained on all the buildings in their respective pool.Oversee job tasks, work schedules, overtime, and holidays for all Building Operators.Ensure Building Operators present an acceptable appearance while performing the duties of their position, including being in full uniform while on duty.Building StandardsCollaborate and communicate regularly with the Property Management team to ensure department objectives are met.Work closely with suppliers/contractors to ensure that all required services are performed.Ensure service contracts are enforced, service levels are achieved, and contractors are adequately supervised when on site.Monthly inspections of all properties to achieve higher building standards in conjunction with the Property Manager.Conduct routine inspections on all site mechanical, electrical, and HVAC systems and related equipment, including but not limited to water treatment, boilers, heat pumps, roof‑top units,



air conditioners on a regular basis to ensure equipment is maintained in valuable working order.Audit response times monthly on all tenant and preventive maintenance requests, ensure all services performed are recorded in the system, and review relevant reports to improve the service level.Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving issues as required. Follow up with the tenants to ensure they are satisfied with the work.Execute all preventative maintenance tasks as prescribed on all equipment and systems and modify tasks and information as required.Audit all daily, weekly, and monthly logs and ensure readings are properly maintained, look for irregularities and discrepancies and take appropriate action to ensure safe and efficient operation of all equipment/systems.Work closely with Property Management in the preparation of building operating budgets and lead the preparation of capital budgets for all buildings in the portfolio.Comply with company policies and standard operating procedures and ensure building standards and efficiencies are maintained.Work closely with Property Management and Development to liaise with technical consultants and contractors on tenant improvement work, capital improvements and base building projects, ensuring timely turnover and preparation of vacant premises.Manage the procurement of all supplies and services required for property and portfolio.Ensure all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner to limit exposure to liability and loss.Ensure all fire protection equipment and systems are inspected and tested at recommended intervals to meet legislative requirements and ensure tenant and customer safety.Ensure seasonal building requirements and services such as ice and snow clearing, salting, seasonal decorating, and grounds‑keeping are met and carried out appropriately according to the service agreements.Respond to after‑hour calls and emergencies when required.Other ResponsibilitiesWork closely with Leasing Manager and Property Management team, where applicable, to ensure landlords work target deadlines are met, including scope, tendering and execution.Develop and sustain cooperative and team-oriented working relationships with operations staff, property management, sub‑contractors, tenants, occupants and the community.Complete assigned duties with respect to Allied Sustainable Well‑Being and User Engagement Programs.Assist the certification process for BOMA, LEED, WELL, if applicable.QualificationsMinimum 6 years of experience in physical plant operations, HVAC/BAS, plumbing, electrical, fire alarm,



and other related equipment and systems.Minimum 3 years of leadership experience.Experience with managing budgets and performance through KPIs.Experience in establishing and implementing best practices and policies.Training and KnowledgeBachelor’s degree in business management, engineering, or a related degree.Certificate of Building Environmental Systems: BES I & II, SMA/SMT, 4th Class Power Engineer, or equivalent.Certificate of Building Environmental Systems Facility Manager.Provincial boiler safety authority training.Strong knowledge of building operations and troubleshooting of building systems, including HVAC, electrical, plumbing, building automation, life safety, building envelope, etc.Robust knowledge of Occupational Safety Act, WHMIS and First Aid and CPR training.Advanced ability to read and interpret plans, drawings, blueprints and specifications (CAD advanced knowledge).Strong knowledge of Provincial Building Code & regulations, Canadian Electrical Code, Provincial Fire Code and Electrical Safety Authority.Knowledge of sustainability best practices, energy management, and ESG reporting.Required SkillsStrong leadership skills, with the ability to lead, coach, mentor and manage employees.Competent in time management and allocating workload according to priorities, work well under pressure, manage tight deadlines and handle multiple demands.Adapt to new ideas, constant changes and changing client needs.Excellent verbal and written communication and customer service skills.Strong computer literacy, including MS Office (Word/Excel), Yardi FM and Building Automation Systems.Positive attitude, self‑motivated and professional.Good judgment and decision‑making skills, with a problem‑solving mindset.Collaborative and team player.Detail oriented and good organization skills.Willingness to work overtime to respond to emergencies and business demands.$77,000 - $88,000 a yearAllied determines individual compensation by work location and other factors, including relevant experience, education and internal equity.Note: The listed salary range does not reflect total compensation and rewards. We encourage all qualified candidates to apply.This role is a current vacancy on the Allied team.Total Rewards and the Employee ExperienceAt Allied, total rewards are designed with the same perspective that shapes our operations. They are intended to support sustained contribution, creativity and a genuine sense of ownership in the work we do.Shared financial success and an ownership mindset: Eligible employees participate in performance‑based bonus programs and a retirement savings program, with the option to invest in traditional funds or Allied units. This approach aligns individual effort with Allied’s long‑term performance and reinforces a sense of ownership at every level of the organization.Intentional presence and time off: In addition to vacation, employees receive six personal days and half‑days before statutory holidays. Allied supports flexibility while maintaining a strong, in‑person culture. This reflects how we collaborate most effectively and how we operate as a business.Health, wellbeing and support: Comprehensive, company‑paid health benefits include vision and dental coverage, along with a healthcare spending

📌 Supervisor, Technical Services (Toronto)
🏢 Allied
📍 Toronto

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: supervisor, technical services (toronto) / toronto

Subscribe to this job alert:

Get the latest job offers by email for: supervisor, technical services (toronto) / toronto