31 Aug
|
Konica Minolta Business Solutions Canada
|
Mississauga
31 Aug
Konica Minolta Business Solutions Canada
Mississauga
Lead the strategic growth of IT services at Konica Minolta as a Portfolio Manager. This role emphasizes service monetization and continuous portfolio enhancements for lasting customer value.The Portfolio Manager for IT Services plays a pivotal role in shaping managed services by structuring, pricing, and optimizing offerings. With a focus on recurring revenue growth, this position integrates customer feedback into service strategy while ensuring profitability and market alignment. You will drive improvements in key performance indicators to enhance the customer experience.Key Responsibilities:Own the strategic IT services portfolio and its optimizationDefine service structure, SLAs,
and offerings to meet market needsManage pricing models and profitability across the portfolioDrive monthly recurring revenue growth through service enhancementAnalyze customer feedback to inform service innovationRequirements:5+ years in product/portfolio management experienceFamiliarity with IT service management frameworks like ITILStrong analytical, problem-solving, and decision-making skillsExcellent communication across cross-functional teamsExperience with cloud platforms and emerging technologiesEnhance your career by shaping a high-impact portfolio that drives customer satisfaction and business growth.
📌 It Services Portfolio Manager At Konica Minolta (Mississauga)
🏢 Konica Minolta Business Solutions Canada
📍 Mississauga