Join a leading mining client as a Tier 2 Desktop Support Technician in Vancouver. This role offers hands-on experience with Windows, Microsoft 365, Mac OS, and ServiceNow while supporting in-person and remote users.

The Desktop Support Technician position requires over ten years of experience in providing Tier 2 support. You will deliver desktop support for hardware, software, mobile devices, and enterprise applications in a multi-platform environment. Collaborating with Service Desk and other IT teams, you will tackle technical challenges in a corporate setting.

Key Responsibilities:



• Provide Tier 2 support for computers and mobile devices • Troubleshoot issues in collaboration with vendor support • Manage multi-platform environments and enterprise applications • Respond to support requests through multiple channels • Document incidents and create Knowledge Base articles

Requirements: • 10+ years of Tier 2 support expertise • Proficient in Windows, Microsoft 365, and Mac OS • Experience using ServiceNow or ticketing systems • Strong understanding of hardware and networking • Ability to support ActiveSync environments

Elevate your career with extensive technical support skills in a agile mining environment. #J-18808-Ljbffr

📌 Tier 2 Desktop Support Technician Vancouver (Winnipeg)
🏢 S.i. Systems
📍 Winnipeg