Key system inputsGeneral Information:Job Title:Senior Industrial Engineer (Solution Design)Location:Toronto, ON (Onsite/Hybrid)Job Type:Full-TimeHiring Timeline:ImmediateExisting Vacancy:YesApplication Deadline:Open until FilledReporting Line:Director of Product StrategyTravel Expectations:0-10%Salary Range:$120K - $135K CAD per year (negotiable)About Fulfillment IQ (FIQ):Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.Role Overview:We are looking for a Senior Industrial Engineer (Solution Design) who can go beyond traditional warehouse design and help shape how complex operational systems are defined, modeled, and scaled. This role sits at the intersection of industrial engineering, product development, and computational modeling. You will not only design warehouse solutions but also play a key role in structuring and standardizing design logic into reusable frameworks that power next-generation solution design systems. You'll have the opportunity to influence how system design evolves—moving from one-off solutions to scalable, repeatable approaches. This is a high-ownership role, ideal for someone who enjoys working in ambiguous, early-stage environments and building from first principles.Mandate:Translate real-world warehouse design into structured logicBuild reusable domain models for system designBridge operations with product and computational systemsMust Have:5-10+ years of industrial engineering experience in warehouse, logistics, or 3PL environmentsHands-on experience designing warehouse layouts, staffing models, and process flowsStrong understanding of warehouse operations (inbound, outbound, storage, fulfillment)Experience with labor modeling, productivity drivers, and equipment selectionAbility to translate real-world systems into structured logic and modelsFamiliarity with spreadsheet-driven modeling approachesExposure to analytical tools (SQL, Python, neo4j) is preferredExperience in consulting, solution design, or operational engineering environmentsNice to Have:Experience with simulation tools (AnyLogic, FlexSim, Simio, Arena, etc.)Exposure to automation technologies (AS/RS, robotics, conveyors)Experience working with optimization or decision-support modelsPrior involvement in building tools, frameworks, or reusable design methodologiesKey Responsibilities:System Design & Problem StructuringDesign end-to-end warehouse and logistics systemsBreak down workflows into structured components (processes, constraints, decision points)Translate ambiguous requirements into model-ready problem definitionsDomain Modeling & Knowledge StructuringConvert operational know-how into structured frameworks, rules, and parametersDefine and refine process assumptions (time standards, throughput,



resource utilization)Create reusable representations of system components, such as:Labor and staffing modelsEquipment and infrastructure choicesSpace and flow design principlesProduct & Modeling CollaborationWork with product and engineering teams to translate domain logic into scalable systemsDefine how trade-offs (cost, service, space, throughput) are represented in modelsSupport the development of systems that evaluate multiple design scenariosValidation & Continuous ImprovementValidate system outputs against real-world feasibilityIdentify gaps between models and executionContinuously refine system logic based on feedbackQualifications & Skills:Bachelor's or Master's degree in Industrial Engineering, Operations Research, Supply Chain, or a related fieldExperience in consulting, solution design, or operational engineering environments is highly valuedProven experience working as a Solutions Engineer or Industrial Engineer within large-scale 3PL, logistics, or supply chain organizations (senior-level experience preferred)Strong understanding of warehouse design, operational workflows, and end-to-end solutioning in logistics environmentsAbility to translate operational requirements into structured models and scalable design frameworksExcellent analytical, problem-solving, and communication skillsWhat Success Looks Like in the First 90 Days:30 Days In: Understand & Deconstruct the ProblemBuild a deep understanding of how warehouse design is currently done (internally and across design partners)Clearly map the end-to-end solution design process (demand → process → labor → space → cost)Identify and document key inputs, assumptions, and decision drivers used in real-world designsBegin structuring core components such as:Process time standardsLabor modeling logicEquipment and facility constraintsEstablish strong working cadence with Product, Engineering, and the Chief Scientist60 Days In: Structure & Encode Core LogicTranslate real-world design thinking into structured frameworks and reusable logicBuild initial versions of:Process and throughput modelsStaffing and labor assumptionsEquipment and space allocation rulesContribute to defining:Key system inputsConstraints and boundariesDecision variables that drive design outcomesStart testing structured logic against historical RFPs or known designs90 Days In: Validate & Enable the SystemDeliver a usable domain foundation that supports the scenario engine and early modeling effortsValidate system outputs against real-world designs and identify gaps or inaccuraciesRefine assumptions and logic based on feedback from internal teams and design partnersEnable the system to produce credible, defensible design outputs for initial use casesEstablish a repeatable approach for continuously improving and expanding the modelKey Performance Indicators (KPIs):Quality and scalability of design frameworksAccuracy of system-generated outputs vs real-world designsContribution to domain modeling and system logicCross-functional collaboration with product and engineeringImpact on solution design efficiency and repeatabilityWhy You'll Love Working Here:At Fulfillment IQ, we don't just build supply chain solutions.



We build careers, friendships, and unforgettable experiences. We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Here's what makes working with us a rewarding experience:Work That MattersBuild systems that directly impact global commerce and supply chain performance.Career Growth That MattersWe invest in mentorship, leadership development, learning budgets, and long-term career growth.Flexibility to ThriveWe support remote and hybrid work models by offering multiple office locations to help you perform at your best.We Celebrate YouFrom team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.A Collaborative CultureWork alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.Perks you'll appreciate:Employee Health: Comprehensive health and dental coverage for you and your familyTime Off: Competitive paid time off and versatile leave policiesRetirement: Retirement savings programs and employer contributionsProfessional Growth: Dedicated learning and development budgetFlexible Work: Remote and hybrid work optionsPerks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.Community Engagement: Team events, meetups, and company offsitesUse of Artificial Intelligence in Hiring:FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact [email protected]:FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact [email protected] and we will work with you to meet your needs.Candidate Privacy:Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: [email protected] Opportunity:Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.Learn More About Us:Website:fulfillmentiq.ComLinkedIn:Fulfillment IQSpotify:eCom Logistics Podcast SpotifyYouTube:eCom Logistics Podcast YouTube

📌 Senior Industrial Engineer (Solution Design) (Toronto)
🏢 Fulfillment IQ
📍 Toronto