Step into a vital role at Hydro One as the Customer Operations Lead in Woodstock, Ontario. Oversee and enhance the delivery of essential electrical services to customers.This managerial position emphasizes the provision of high-quality customer services while supervising diverse teams within the operations center. You will be responsible for staff organization, compliance with health and safety standards, and the management of electrical service requests. Your leadership will be pivotal in promoting a collaborative work workplace.Key Responsibilities:Supervise and guide customer service staffEnsure adherence to operational regulations and quality standardsOversee scheduling and staff performance managementPrepare operational reports and manage resourcesFoster a positive work culture to enhance efficiencyRequirements:Significant experience in customer service operationsStrong leadership and project management skillsProven ability to handle electrical utility challengesKnowledge of safety regulations applicable to utilitiesExcellent interpersonal and communication abilitiesPlay a crucial role in delivering top-notch customer experience at Hydro One.

📌 Hydro One Customer Operations Lead (Woodstock)
🏢 Hydro One
📍 Woodstock