We are supporting a global luxury design organization that is expanding into the Canadian market with the opening of its first Toronto showroom. This opportunity is focused on establishing a premier showroom experience and building strong relationships within the architecture and interior design community.The Showroom Manager will play a key role in leading the showroom team, driving sales performance, and creating an exceptional experience for designers, architects, design professionals, trade partners, and luxury residential clients. This individual will be responsible for bringing the brand experience to life while ensuring the showroom operates at the highest level.This is a leadership role built for a customer-focused professional who understands luxury service, team development, and the importance of creating meaningful client relationships. The successful candidate will lead from the front, develop a high-performing team, manage showroom performance, and partner closely with business development efforts to grow the brand presence within the Canadian market.The ideal candidate will have experience leading teams within luxury retail, home furnishings, interiors, design, hospitality, or another premium customer-focused setting. Experience working with designers, architects, or trade professionals is considered a strong asset.Compensation: $120,000-$135,000 base salary plus performance-based bonus opportunitiesDescriptionLead and inspire the showroom team to deliver an elevated luxury client experienceCreate a welcoming, design-focused environment that reflects the organization's brand standards and valuesDrive showroom sales performance through strong leadership, coaching, client engagement, and execution of business strategiesDevelop and maintain relationships with interior designers, architects, builders, design professionals, and luxury residential clientsPartner closely with the Business Development Specialist to support market growth, trade relationships,



and client engagement opportunitiesBuild and develop a high-performing team through coaching, training, feedback, and ongoing performance managementOversee daily showroom operations, ensuring exceptional service, operational excellence, and attention to detailSupport designer appointments, client meetings, showroom events, and community engagement initiativesOwn showroom performance through management of key metrics, sales results, business objectives, and opportunities for growthAct as a brand ambassador, representing the organization within the design community and delivering a premium client experienceRequirementsProven success leading teams within luxury retail, showroom, hospitality, home furnishings, interiors, or another premium customer-focused environmentStrong leadership skills with the ability to coach, develop, and inspire a high-performing teamDemonstrated ability to drive sales results while maintaining an exceptional client experienceExperience managing showroom operations, retail environments, or customer-facing luxury experiencesExperience managing business performance, including sales targets, KPIs, budgets, and overall showroom resultsStrong understanding of relationship-based selling and client developmentExperience working with designers, architects, builders, or trade professionals considered a strong assetExcellent communication, presentation, and relationship-building skillsAbility to balance strategic leadership with hands-on operational executionPassion for luxury design, interiors, and creating exceptional customer experiencesPost-secondary education considered an assetCorporate CultureOpportunity to join a globally recognized luxury design organization expanding its presence in the Canadian marketOpportunity to be part of an important growth phase as the organization establishes its Canadian presenceCollaborative environment supported by an established global organizationCulture focused on exceptional design, craftsmanship, client relationships, and delivering a premium customer experienceOpportunity to work with leading professionals across the architecture and interior design communityContact Miriam Ronen at (phone hidden) x4

📌 Showroom Manager - Lighting Fixtures & Controls (Toronto)
🏢 JRoss Retail Recruiters
📍 Toronto