General InformationJob Title: Product ManagerLocation: Toronto, ONJob Type: Full-Time (Onsite)Reports to: Director of Product StrategyAbout Fulfillment IQ (FIQ)At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it's designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. We value clear thinking, strong execution, and real results. If you're a builder, thinker, and doer who wants to shape the next generation of logistics solutions, FIQ is where you'll find meaningful work and career growth.We're proud to be an inclusive, globally distributed team that values flexibility and collaboration. At FIQ, your ideas and contributions matter. You'll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.Role OverviewWe are seeking a Product Manager with 4-6 years of industry experience to join our growing team. The ideal candidate will drive product vision, strategy, and execution while collaborating with cross‑functional teams to deliver impactful, user‑centric solutions. This role requires a blend of strategic thinking, hands‑on product management, and strong communication skills to align stakeholders and ensure successful product outcomes.Key ResponsibilitiesDefine and manage the product roadmap and backlog for assigned product linesCollaborate with engineering, design, QA, and business teams to deliver high‑quality products on timeGather, analyze, and prioritize customer and stakeholder requirements to inform product strategyConduct user research to understand client needs and translate them into actionable requirementsLead sprint planning sessions and ensure user stories are well‑defined with clear acceptance criteriaMonitor product performance, anticipate risks, and proactively resolve blockers to ensure deliveryChampion agile and product management best practices,



driving continuous improvement within teamsCommunicate product vision, updates, and release plans to internal and external stakeholdersEnsure compliance with industry standards, security, and privacy requirementsContribute to the development of user‑centric experiences, driving innovation across product linesRequirements & ExperienceBachelor's degree in Business, Computer Science, Engineering, or a related discipline (or equivalent experience)4-6 years of product management experience in a software or technology‑driven environmentProven experience managing product backlogs, roadmaps, and releases in agile teamsStrong understanding of SDLC, Agile methodologies, and product delivery best practicesHands‑on experience with tools such as Jira, Azure DevOps, or similar backlog/requirements management toolsExcellent problem‑solving, analytical, and organizational skillsStrong communication and stakeholder management abilitiesAbility to work independently while collaborating effectively across cross‑functional teamsGood‑to‑Have SkillsCertified Scrum Product Owner (CSPO) or equivalent agile certificationExperience in supply chain, logistics, or e‑commerce technology domainsExposure to user‑centric design and innovation practicesKey Performance Indicators (KPIs)Customer Success: Clear requirements captured, high customer satisfaction, successful client engagementsProduct Delivery: Improved sprint velocity, timely feature releases, reduced requirement‑related defectsMarket Insights: Actionable competitive research, roadmap recommendations adopted by leadershipCollaboration: Positive stakeholder feedback, strong cross‑functional team alignmentBusiness Impact: Increased product adoption, measurable revenue contribution via upsell/cross‑sell opportunitiesBenefitsWhy You’ll Love Working HereAs an equal opportunity employer,



we celebrate diversity and are committed to creating an inclusive workplace for all team members.Work That MattersImagine being part of projects that reshape the supply chain industry and create real‑world impact. Your work here won’t just meet expectations, it’ll set new ones.Career Growth That MattersWe’re serious about growth. Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.Flexibility to ThriveWhether you prefer working remotely, in a hybrid setup, or on‑site, we offer flexible options to help you balance work and life effectively.We Celebrate YouFrom work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.A Collaborative CultureWork alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.Perks you’ll appreciateEmployee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness programTime Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor lawsRetirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plansProfessional Growth: We provide a dedicated learning and development budget to support your career growthFlexible Work: You will have access to flexible work hours and remote flexibilityPerks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) programCommunity Engagement: We host team events and in‑person organizational meetups to foster a strong company cultureLife at Fulfillment IQFulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.Learn More About UsWebsite: fulfillmentiq.ComLinkedIn: Fulfillment IQSpotify: eCom Logistics Podcast SpotifyYouTube: eCom Logistics Podcast YouTube#J-18808-Ljbffr

📌 Product Manager (Toronto)
🏢 Fulfillment IQ
📍 Toronto