Elevate event operations as a Senior Event Operations Manager with ENCORE, enhancing customer service and overseeing a talented team in diverse environments. Emphasize leadership and efficiency.As a Senior Event Operations Manager, you will direct daily workflows, manage technician output, and ensure client demands are met with excellence. This dynamic role requires a balance of technical knowledge and effective personnel management. You will support various hotel locations, focusing on achieving maximum operational efficiency and client satisfaction.Key Responsibilities:
- Manage floor operations and technician productivity
- Ensure client billing processes are accurate and prompt
- Maintain updated equipment inventory and safety protocols




- Facilitate training and development of team members
- Engage with clients to guarantee their needs are metRequirements:
- High School Diploma; Bachelor’s degree preferred
- 4+ years of experience in hospitality industry
- Minimum 2 years in a supervisory capacity
- Familiarity with audio-visual equipment in events
- Robust proficiency in relevant software and leadershipFoster teamwork, technical expertise, and client service excellence to thrive in your role at ENCORE.#J-18808-Ljbffr

📌 Senior Event Operations Manager Role (Niagara-on-the-Lake)
🏢 Encore Canada
📍 Niagara-on-the-Lake