Elevate SAP service excellence with EY as a Service Delivery Manager in Toronto. Oversee complex engagements and strengthen client relationships in this leadership-focused role.

As a key member of EY’s Managed Services team, you will drive exceptional client outcomes and ensure successful SAP operational delivery. With a strong emphasis on SAP governance, you will lead cross-functional teams in identifying solutions to enhance performance across managed service operations. This strategic role requires you to leverage artificial intelligence to optimize service quality and operational efficiency.

Key Responsibilities:



• Drive growth through SAP Managed Services client engagements • Advise clients on operational transformation and outsourcing • Lead governance forums and service performance assessments • Shape delivery capabilities and service offerings • Enhance service quality using AI insights

Requirements: • Proven experience in SAP Managed Services leadership • Ability to shape and solution client engagements • Robust stakeholder management and executive presence • 5+ years in SAP operations or Application Management • Knowledge of SLAs and service delivery frameworks

This role focuses on delivering SAP operational excellence and requires strong leadership and client relationship skills. #J-18808-Ljbffr

📌 SAP Managed Services Delivery Manager (Winnipeg)
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Winnipeg