Discover a Customer Service Specialist role with Grainger in Edmonton. Experience a work culture that prioritizes customer relationships and team growth.
In this position, you will act as a point of contact for customer needs, assisting them through order processing and inquiries. Grainger values individuals ready to contribute in a structured workplace with no evening or weekend hours. This role supports both personal growth and company objectives.
Key Responsibilities:
• Assist customers with order entries and updates
• Accurately track shipments and manage returns
• Engage customers and identify their service requirements
• Recommend Grainger products and services
• Address customer inquiries and problems swiftly
Requirements:
• High school diploma or equivalent
• 1+ year experience in customer service, especially in a contact center
• Excellent English communication skills
• Proficient with Microsoft Office applications
• Bilingual (ENG/FR) is a plus
Enhance your customer service career with Grainger while ensuring clients’ operational success.
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📌 Edmonton Customer Service Specialist
🏢 W.W. Grainger
📍 Edmonton