Elevate the future of retirement operations with Manulife as the Director of Sponsor Services. Drive transformation, enhance client experiences, and lead high-performance teams nationwide.This strategic leadership role at Manulife engages you in administering retirement plans, supporting advisors, and ensuring operational excellence across Canada. You will be pivotal in fostering partnerships that elevate customer satisfaction while implementing AI solutions that streamline services. Join a culture focused on growth, innovation,



and outstanding client service.Key Responsibilities:Lead teams in plan administration and operational executionEnhance customer satisfaction through effective performance managementCollaborate with various organizational teams to implement strategiesDrive transformational initiatives focused on AI and process optimizationMitigate risks and resolve complex stakeholder issuesRequirements:10+ years in financial services or retirement operations5+ years in a leadership role managing multiple teamsStrong knowledge of retirement products and contact regulationsUniversity degree or equivalent in a related fieldBilingualism in English and French is an assetImpactful leadership in retirement operations awaits you at Manulife, guiding teams to deliver exceptional service.

📌 Director Of Retirement Services At Manulife (Montreal)
🏢 Société Financière Manuvie
📍 Montreal