Make a meaningful impact at MNP as a NOC Tier 2 Analyst within the Managed Security Services team. Utilize your skills to solve complex issues in a fast-paced environment.
This position calls for individuals with 2-4 years of experience in infrastructure support roles who are ready to tackle technical challenges and mentor junior staff. You'll engage in advanced troubleshooting of network and server issues while developing and documenting standard operating procedures. The ideal candidate will possess solid analytical skills and excel in collaborative settings.
Key Responsibilities:
• Resolve escalated application and infrastructure incidents • Monitor performance metrics to pinpoint root causes • Manage Windows Server patch deployments effectively • Conduct firewall monitoring and connectivity troubleshooting • Contribute to documentation and NOC SOP improvements
Requirements: • 2-4 years in NOC, Systems, or Network Administration • Proficiency in Windows Server and firewall technologies • Strong problem-solving and communication abilities • Experience with patch management processes • Relevant certifications such as Veeam Certified Engineer
Join MNP and further your career in a team that values your voice and development. #J-18808-Ljbffr