- Answer and manage incoming dispatch calls.
- Coordinate and assign service calls to drivers.
- Monitor active jobs and provide updates to customers and drivers.
- Communicate service status and estimated arrival times.
- Ensure dispatch information is accurate and updated in company systems.
- Follow company dispatch procedures and service protocols.
- Maintain detailed records of service requests and job statuses.
- Utilize VOIP and dispatch software to manage daily operations.
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📌 Dispatch Coordinator Assistant (U.S. towing, roadside assistance, Towbook, or motor club dispat[...] (Toronto)
🏢 WorkStaff360
📍 Toronto
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