Based in York Region, TelMAX is a private equity‑backed all‑fibre digital infrastructure platform that provides a 21st‑century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry‑leading net promoter score of over fifty, TelMAX is continuing its rapid growth plan to bring its all‑fibre network to residential and business customers across Southern Ontario.Market ManagerYour Position & How You Will ContributeReporting to the Sales Channel Strategy Manager, the Market Manager is responsible for driving market penetration growth within a defined geographic footprint. This role is accountable for moving penetration from current levels (e.G., ~30%) to target levels (40%+) by orchestrating all sales and marketing activities at a local level. The Market Manager operates as the “general manager” of their territory, leveraging data, cross‑functional teams, and local market intelligence to coordinate highly targeted campaigns that convert neighborhoods, not just individual homes. Success in this role requires a balance of data‑driven decision making, field execution, and cross‑functional leadership to create density, accelerate referrals, and establish TelMAX as the default provider within each community.Responsibilities & Key Duties IncludeMarket Penetration GrowthAccountable for net penetration increase within assigned marketDevelop and execute a market‑specific growth strategy to move penetration toward 40%+Identify and prioritize high‑potential neighborhoods for targeted conversionOrchestrate Multi‑Channel ExecutionCoordinate deployment across Door‑to‑Door, Inside Sales,



and Digital channelsEnsure sequenced and concentrated effortsTrigger targeted campaigns (Saturation D2D pushes, Geo‑targeted digital campaigns, Inside sales follow‑ups on recent activity, Referral and incentive programs)Leverage Data & Market IntelligenceUtilize penetration heatmaps and performance data to identify conversion gaps and track neighborhood‑level performanceMonitor competitive activity, pricing, and messaging within the marketDevelop deep understanding of local barriers to conversionDrive Community‑Based GrowthBuild and maintain relationships with local businesses, influencers, realtors, property managers, and community leadersActivate hyper‑local initiatives to increase brand presence and trustPosition TelMAX as the preferred neighborhood networkExecute in the FieldSpend significant time (60–70%) in market validating execution of plans, gathering real‑time insights and engaging directly with community stakeholdersEnsure alignment between strategy and on‑the‑ground executionPerformance Management & ReportingTrack and report on penetration growth, conversion rates by channel, churn within market, referral contributionIdentify barriers and implement corrective actions quicklyWhat You BringData‑Driven Operator:



Comfortable using data to drive decisions and prioritize actionsStrategic Executor: Able to translate strategy into coordinated field executionCross‑Functional Leader: Influences without direct authority across multiple teamsField‑Oriented: Strong presence in‑market with high situational awarenessCommercially Focused: Understands unit economics (CPA, churn, ROI)Problem Solver: Identifies barriers quickly and implements practical solutionsExperience3–7 years experience in roles involving market development, sales strategy or operations, data‑driven planning and executionExperience working across multiple functions or channelsTelecom, utilities, or subscription‑based business experience is an assetEducationDCS / DEC (preferred)A valid G class Driver's Licence with a clean driving recordImPACT ValuesPerformance & Commitment: We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement.Agility & Collaboration: We move rapid, adapt with courage, and work together to solve challenges, fostering a culture where bold ideas thrive.Customer Centricity: In every decision we think through the customer’s lens, anticipating and exceeding expectations to build loyalty.Trust & Integrity: We build trust by acting with integrity, respect, and transparency in everything we do, strengthening relationships and empowering teams.Why You Should Join TelMAXWe are a growing, dynamic organizationWe offer a competitive variable compensation packageHybrid positionsBenefits (Medical, Dental, and Vision)Health Spending

📌 Market Manager (Whitchurch-Stouffville)
🏢 telMAX
📍 Whitchurch-Stouffville