Customer Success Lead — AI-Powered Payments & CX (Winnipeg)

Customer Success Lead — AI-Powered Payments & CX (Winnipeg)

31 Aug
|
Headstrong Canada
|
Winnipeg

31 Aug

Headstrong Canada

Winnipeg

Genpact is seeking a Front Line Manager - S&M; - Customer Success to lead operations across distributor chargeback processing, rebates, and settlements. You will ensure accuracy, compliance, and timely responses to customer and vendor inquiries while coordinating with internal teams for efficient resolution. Role emphasizes service quality, stakeholder updates, and ongoing process improvements within a dynamic, AI-driven setting.

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📌 Customer Success Lead — AI-Powered Payments & CX (Winnipeg)
🏢 Headstrong Canada
📍 Winnipeg

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