Director, Zendesk Ccaas: Enterprise Cx & Ai Transformation (Ottawa)

Director, Zendesk Ccaas: Enterprise Cx & Ai Transformation (Ottawa)

31 Aug
|
TELUS Digital
|
Ottawa

31 Aug

TELUS Digital

Ottawa

A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive creative implementations and partner with technology vendors to enhance customer experience. Responsibilities include P&L management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership. A market-competitive salary package, including healthcare and performance bonuses, is offered.

📌 Director, Zendesk Ccaas: Enterprise Cx & Ai Transformation (Ottawa)
🏢 TELUS Digital
📍 Ottawa

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