Drive innovation as Marqeta's Lead Product Manager for Customer Experience & Support Operations, focusing on AI integration and enhancing enterprise applications remotely from Canada.In this influential role, you will shape the strategy and development of key enterprise tools that optimize customer and business operations. Your expertise in product management will drive enhancements in cardholder servicing, identity management, and contact center solutions, making a tangible impact on user experiences. Collaboration with cross-functional teams will be essential to deliver solutions that are scalable, secure,



and user-friendly.Key Responsibilities:Champion the customer voice in product roadmap decisionsPartner with Customer Support Operations to understand user needsOwn vision and roadmap for enterprise applicationsLead Scrum teams through the ideation and launch processIdentify opportunities for AI-driven automationRequirements:7+ years of product management experienceProven track record of shipping impactful productsStrong problem-solving skills with customer empathyExperience in agile product developmentExcellent communication with technical and non-technical teamsElevate the customer experience at Marqeta by innovating enterprise applications and integrating AI-driven solutions.

📌 Lead Product Manager At Marqeta (Vancouver)
🏢 Marqeta
📍 Vancouver