Elevate the omni experience as a Senior Program Manager at Aritzia. Lead exceptional shipping and returns services while collaborating with industry leaders in a agile environment.Aritzia is expanding, and the Omni Department is on the rise. As a Senior Program Manager, you will establish a cohesive omni strategy across all customer touchpoints. Engage cross-functionally with teams in eCommerce, Product Management, and Supply Chain to enhance the delivery experience for clients.Key Responsibilities:Establish a robust omni strategy for digital channelsProvide timely and efficient customer logistics servicesManage the Customer Shipping and Returns ProgramImplement technology for cross-channel consistencyCollaborate with teams to optimize final mile deliveryRequirements:5+ years in Omni, Operations, or eCommerceRetail operations and supply chain logistics experienceStrong collaboration skills with cross-functional partnersCommitment to Aritzia's values and leadership principlesFocus on quality and impactful resultsUtilize your expertise to optimize shipping and returns at Aritzia and enhance our customer's journey.

📌 Senior Program Manager At Aritzia (Toronto)
🏢 Aritzia
📍 Toronto