Become a Care Access Representative with CBI Home Health in Whitby, ON, and facilitate seamless client care in a dynamic scheduling environment. Manage calls, chats, and staffing effectively to enhance service delivery.
This role at CBI Home Health requires problem-solving and multitasking skills as you schedule Personal Support Workers and Nurses for client needs. You will optimize staff assignments while maintaining robust communication with clients and referral sources. Join a team recognized for excellence in community health and enjoy flexible scheduling and comprehensive benefits.
Key Responsibilities:
• Utilize scheduling software for efficient care provider assignments
• Meet individual KPIs for calls and quality assurance
• Communicate openly with clients, families,



and care providers
• Build robust relationships with stakeholders in care delivery
• Maintain accurate scheduling databases and client records
Requirements:
• Strong communication and multitasking abilities
• Experience in customer service or healthcare scheduling
• Familiarity with scheduling software preferred
• Problem-solving skills for client care coordination
• Commitment to maintaining compliance and care quality
Support meaningful care at CBI Home Health and enhance the quality of life for clients in Whitby.
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📌 Care Access Representative in Whitby
🏢 CBI Home Health
📍 Whitby