Elevate your career with Perimeter Aviation as the Lead Call Center Agent in Winnipeg, Manitoba. Utilize your leadership and problem-solving skills to enhance customer service in this dynamic environment.

As the Lead Call Center Agent, you will oversee a team ensuring high performance and adherence to company standards. Facilitate agent training and directly manage daily operations while providing exceptional customer service. Your role is vital in maintaining a supportive team culture and delivering resolutions during high-pressure situations.

Key Responsibilities: • Supervise daily call center operations and agent performance • Manage call volume and assist during peak periods • Provide ongoing coaching and mentorship to agents • Handle escalated customer inquiries with effective solutions • Ensure timely communication and operational support

Requirements: • High school diploma or GED is required • Minimum one year call center experience preferred • Proficient in Microsoft Office Suite • Strong leadership and multitasking abilities • Available for various shifts and agile tasks

Bring your leadership and customer service expertise to Perimeter Aviation and strengthen our team. #J-18808-Ljbffr

📌 Lead Call Center Agent at Perimeter Aviation (Winnipeg)
🏢 Perimeter Aviation
📍 Winnipeg