Join a prominent agricultural and construction equipment company as the Director of National Product Support. Focus on enhancing aftersales performance across Canada with strategic vision and leadership.Reporting directly to the Vice President, you will conceptualize and implement the national strategy for product support across parts, service, and warranty. Leading a team of Product Support Managers, you will set transparent performance standards, enhance technical training, and strengthen dealer networks.



Your leadership will be essential in promoting efficiency and customer satisfaction throughout the Canadian territories.Key Responsibilities:Craft national product support strategies for successLead and enhance a geographically diverse teamUtilize KPIs to drive performance improvementsFoster dealer engagement through training initiativesManage operational budgets and warranty campaignsRequirements:At least 10 years in product support leadershipProven success in managing dispersed teamsStrong analytical skills for operational decision-makingFamiliarity with evolving technology in equipmentBilingual capabilities in English and French preferredTake the initiative in advancing product support functions and driving dealer success with your expertise.

📌 Director Of Product Support Strategy (Toronto)
🏢 Litherland
📍 Toronto