Elevate your technical skills with Metso as a DMO Technical Support Representative in Canada, utilizing your expertise to enhance distributor and customer satisfaction through remote or hybrid options.

As a part of our Distributor Management Office, you will be pivotal in delivering first-class technical support to distributors and end customers. Your key responsibilities will include resolving product and warranty inquiries, ensuring compliance with service standards, and fostering relationships with distributors. Collaborate with a dedicated team of experts to drive service excellence and improved equipment reliability.

Key Responsibilities:



• Provide prompt technical support to customers and distributors • Communicate product updates and service bulletins effectively • Monitor warranty registration and commissioning processes • Investigate and manage technical support issues • Evaluate distributor performance against service standards

Requirements: • Experience with industrial equipment and machinery support • Robust troubleshooting and communication skills • Ability to manage warranty processes effectively • Experience in technical training is a plus • Commitment to high safety and service standards

Bring your technical support expertise to Metso to drive sustainable solutions in modern industry. #J-18808-Ljbffr

📌 Technical Support Specialist at Metso (Winnipeg)
🏢 Metso
📍 Winnipeg